What is multi-location restaurant marketing?
It is marketing for a restaurant group that plans, funds and measures each location on its own while sharing one brand and one set of accounts. Each restaurant gets its own search campaigns, Google Business Profile, private-event path, budget line and monthly report, so the group can see what each dining room needs and act on it.
Should every location get the same marketing budget?
Usually not. Set each budget by the location's goal, season and stage. A new opening or a restaurant with open weeknights may need more support than a flagship that is already full. Review the split every month with location reports in hand, and move money on purpose rather than letting the busiest location absorb it.
Does each restaurant need its own Google Business Profile?
Yes. Each physical location should have its own verified profile with accurate hours, holiday hours, menu link, booking link, photos and categories. Guests on Maps choose a specific restaurant, so each listing works as its own storefront. Give one person at the group ownership of accuracy and let each location manager flag changes.
How should a restaurant group report marketing results?
Report monthly, with each location on its own line: spend, reservations or orders you can actually track, calls, direction requests and private-event inquiries. Show group totals after the location lines, so a strong restaurant cannot hide a slow one, and so the team can see which location needs a change next.
Who should own the ad accounts and profiles?
The restaurant group should. An agency should work inside the group's ad accounts, Google Business Profiles, analytics and tag manager with user access you can remove. That keeps your history, tracking and audiences with you if you ever change partners, and it means no one can hold your data back when the relationship ends.
How is this guide different from your partner guides?
This guide covers how to structure marketing across locations once you run more than one restaurant. Our restaurant-group partner guide covers which kind of agency to choose and how to judge one. Our multi-city guide covers hospitality groups operating in more than one market, including hotels and openings in new cities.